TERRACUB
Legal

Privacy Policy

This policy explains how TerraCub collects, uses, stores, and protects information submitted through this website and during buyer communications.

Last updated: April 28, 2026 Contact: info@terracub.com

Scope

This privacy policy applies to information collected through the TerraCub website, quote request forms, email communications, and direct buyer discussions related to mini track dumper sales, shipping, support, and dealer inquiries.

Information We Collect

We may collect the following categories of information when you contact TerraCub:

  • Name, company name, email address, phone number, and messaging details.
  • Product interest, quantity requirements, shipping preferences, and project notes.
  • Business information shared during quotation, payment, compliance, or logistics discussions.
  • Basic technical data such as browser, device, and page activity collected through standard hosting and analytics tools.

How We Use Information

TerraCub uses submitted information to respond to inquiries, prepare quotations, coordinate production and shipping discussions, verify buyer requirements, improve website content, and maintain records related to commercial transactions.

We do not sell inquiry data to third-party advertisers, and we do not use submitted buyer information for unrelated mass marketing.

When We Share Information

We only share information when reasonably necessary to support your request or complete a transaction, such as with freight partners, payment providers, customs or compliance intermediaries, technical service providers, or professional advisers.

Where possible, we limit shared information to what is needed for the specific purpose.

Retention and Security

We retain inquiry and transaction data for as long as needed to manage quotations, order history, support obligations, compliance documentation, and legitimate business records.

TerraCub uses reasonable administrative and technical safeguards to protect information, but no internet transmission or storage method can be guaranteed to be completely secure.

Your Choices

You may request access to, correction of, or deletion of the personal information you have submitted to us, subject to any legal, accounting, shipping, or contract-related obligations that require us to retain records.

If you prefer not to use the web form, you can contact us directly at info@terracub.com or via WhatsApp (0086 18766396397).

Contact Us

Questions about this privacy policy or any request related to your information can be sent to info@terracub.com.

TerraCub may update this policy from time to time to reflect operational, legal, or website changes. The latest version will be posted on this page.